Job ID# 10TEK00013-062326 – Posted 06/22/2026 – San Jose, CA

• Conduct discovery sessions, facility walkthroughs, and business process assessments.
• Analyze existing workflows, identify gaps, and recommend process improvements.
• Gather and document business and technical requirements.
• Design and optimize future-state workflows, configurations, and data mappings.
• Coordinate with stakeholders, subject matter experts, vendors, and project teams.
• Develop test plans, facilitate User Acceptance Testing (UAT), and document results.
• Create training materials and deliver end-user training sessions.
• Support go-live activities, issue resolution, adoption monitoring, and post-implementation reviews.
• Prepare project documentation, status reports, risk assessments, and final project deliverables.

• Experience in business analysis, workflow design, configuration, and process improvement initiatives.
• Ability to manage complex projects through planning, analysis, testing, implementation, and deployment phases.
• Strong stakeholder management, communication, and facilitation skills.
• Experience leading meetings, resolving conflicts, and driving consensus among diverse teams.
• Ability to analyze business processes, system functionality, data requirements, and technical issues.
• Experience developing and executing testing strategies, test scripts, and UAT activities.
• Strong documentation and reporting skills.
• Ability to work independently with minimal supervision.
• Willingness and ability to travel between project sites as required.
• Excellent customer service, verbal communication, and written communication skills.

Epic Cadence (Required)
Epic Referrals (Desired)

Position is onsite at designated correctional facilities and remote as applicable. This position is anticipated to be onsite for 2-
3 weeks for the initial assessment and again for 1-2 weeks for go-live support.